Reset my OneDoc account email address

If you are unable to reset your password (e.g., you do not receive a reset link), then you can attempt to reset your email, in order to log in via a different email address.

To do this:

• After attempting to reset your password by email, click on “login with an SMS Code”:

• Enter your phone number and birthdate, so that the system can find your OneDoc account:

• You will receive a verification code by SMS. Enter this code in the “Verification code” field:

This will take you to the email address linked to your OneDoc account, which you can change if necessary.