> This page is for For Patients.

> For clean Markdown of any page, append .md to the page URL.
> For a complete documentation index, see https://onedoc.ferndocs.com/llms.txt.
> For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://onedoc.ferndocs.com/_mcp/server.

# Sign in to my OneDoc account

To sign in to your OneDoc account, visit [onedoc.ch](https://www.onedoc.ch/en/), or directly on the sign in page!

### Sign in without booking an appointment:

* Click on the “Sign in” button, on the top right of the page.

![](https://4663261.fs1.hubspotusercontent-eu1.net/hubfs/4663261/Knowledge%20Base%20Import/9500371896477.png)

* On the sign in page, enter the e-mail address and password associated with your OneDoc account

![](https://4663261.fs1.hubspotusercontent-eu1.net/hubfs/4663261/Knowledge%20Base%20Import/9500372814749.png)

* Click on “SIGN IN” to sign in to your OneDoc account.

###

### Sign in while booking an appointment

You can sign in while booking an appointment, after you have selected your visit reason (step 2: “Identification”)

* Click on “SIGN IN”, and enter the e-mail address and password associated with your OneDoc account

![](https://4663261.fs1.hubspotusercontent-eu1.net/hubfs/4663261/Knowledge%20Base%20Import/9500421596189.png)

* Click on “SIGN IN” to sign in to your OneDoc account.

###

### Cannot sign in to your OneDoc account?

You can consult one of the following articles:

1. If you have forgotten your password, you can [reset your password](https://portal.onedoc.ch/en/reset-my-password)
2. If you have changed your e-mail address, you can [update your e-mail address](https://portal.onedoc.ch/en/modify-my-contact-details/personal-information-on-onedoc)
3. If the warning “your phone number is already in use” appears, please [consult the following instructions](https://portal.onedoc.ch/en/impossible-to-create-my-onedoc-account)