> This page is for For Patients.

> For clean Markdown of any page, append .md to the page URL.
> For a complete documentation index, see https://onedoc.ferndocs.com/llms.txt.
> For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://onedoc.ferndocs.com/_mcp/server.

# Download an invoice

Here you will find the instructions on how to download an invoice:

1. Click Download in the email that you received. You can also click on the link or copy the link in the email and paste it into a browser of your choice.

   ![](https://4663261.fs1.hubspotusercontent-eu1.net/hubfs/4663261/Knowledge%20Base%20Import/14267069977885.png)
2. **A new window will open**. Directly under the title, you can see **how long the link is valid**. If you have missed the period, you can contact your therapist to have the invoice sent again.
   **Enter your cell phone number and press confirm**. If this does not work, your therapist may not have your current cell phone number. Contact your therapist directly (you can find the direct number in your email, among other places).

   ![](https://4663261.fs1.hubspotusercontent-eu1.net/hubfs/4663261/Knowledge%20Base%20Import/14267069984285.png)
3. You will receive **a code via SMS** within a few seconds. Enter this confirmation code. If you do not receive a code, you can select the "click here to receive a new one" option.

   ![](https://4663261.fs1.hubspotusercontent-eu1.net/hubfs/4663261/Knowledge%20Base%20Import/14267069984285-1.png)
4. You finally have access to your invoice documents. You may now download all files with the download icon.

   ![](https://4663261.fs1.hubspotusercontent-eu1.net/hubfs/4663261/Knowledge%20Base%20Import/14267069988253.png)